Reference

Open your Privacy Policy choices

Live Roulette, Bonanza, Tennis Betting and Crash Games sit behind one account, and this Privacy Policy explains what data we use to keep that account, wallet and device…

Account dataCookie choicesDANA recordsGoPay and QRIS
serbu4d Open your Privacy Policy choices
CONTACT ROUTES

Check privacy contact paths

Privacy questions should not sit in a general queue without context. Tell us whether your request is about account details, cookies, wallet records or device access…

Live chat Use live chat from the lobby footer for quick privacy questions about cookies, active…
WhatsApp support Send WhatsApp support a short privacy request when you need wallet-record help tied to…
Email request Email works for correction or deletion requests that need a written trail.
CONTROL CENTER

Browse serbu4d privacy controls

Clear privacy handling matters before you share a phone number, payment reference or ID check.

Account data

We collect the details you enter at registration and Account > Profile, such as username, phone number and contact preference. We use them to identify you when you ask for wallet help or privacy changes through support.

Wallet records

For DANA, OVO, GoPay and QRIS, we store transaction IDs, amounts, status messages and timestamps. These records help us trace a missing credit or payout question without seeing your full app balance or private app activity.

Cookie choices

Cookies keep your session open, remember language preference and help detect repeated failed logins. You can clear them in your browser settings, then log in again to rebuild a fresh session with new cookie files.

Device access

Open Account > Security > Active Sessions to check recent device entries. If a phone or browser looks unfamiliar, contact us and we can help close that session after confirming account ownership through your registered contact.

Data retention

We keep records only while they support account service, payment checks, security needs or legal duties where local law permits. Older records may be archived with limited access instead of staying in everyday agent tools.

Change requests

Ask support to correct a misspelled name, old phone number or contact preference. For privacy safety, we confirm the request through your registered contact before editing account data or closing a related support case.

Discover answers on privacy rights

Privacy rights are easier to use when you know which channel and account step applies. These answers explain what we collect, how wallet records are stored, when data can be corrected, and what happens after a new device login. If your case includes eligibility or access, the final decision depends on local law. Keep your registered phone nearby because support may need it before changing any account data.

We collect the details you provide during registration, plus login time, device type, IP data, cookie status and wallet references. The Privacy Policy ties each item to account access, payment matching, support replies and security checks.

Yes. We keep transaction IDs, status messages, timestamps and the account name shown on the payment reference. We do not receive open access to your DANA, OVO, GoPay or QRIS app balance.

Open Account > Profile first and edit fields that are available there. If the field is locked, contact live chat or WhatsApp support from 09:00-23:00 WIB so we can confirm ownership before changing it.

You can ask us to remove data that is no longer needed for account service. Some wallet, security or legal records may be retained where local law permits, and we will explain the reason.

We use session cookies for login, preference cookies for display choices and security cookies for repeated failed access attempts. On Android Chrome, open Settings > Site settings > Cookies if you want to clear them.

Only support staff who need the case, plus security or payment staff when your request involves login records or wallet references. We do not move privacy requests into public chat rooms or social feeds.

When you log in from a new location or device, we may record the time, IP range and browser type. If the pattern looks unusual, we can ask for confirmation before account data changes.